Shipping and Delivery Time

The delivery time to anywhere in Brazil varies from 15 to 45 business days on average after payment confirmation.

Remember that we provide the tracking code for all products ordered. If tracking doesn't work on our website, it will definitely work on one of these:

• http://global.cainiao.com
• http://www.correios.com.br/sistemas/rastreamento

The tracking codes take 3 to 7 business days to be forwarded from our suppliers to you, the customer.

We are not responsible if the product cannot be delivered to the recipient due to the delivery address being filled out incorrectly. incorrect on our website at checkout.

The timeframe varies depending on the speed of the Post Office and customs,but it usually takes between 15 and 45 business days after shipping, on average. The maximum delivery time is up to 90 days. After the stipulated timeframe, contact us immediately so we can check with our suppliers. If we confirm that there is a problem with the logistics of your order, we will issue a FULL refund of your purchase immediately after these verification steps.

It is important that you provide the means for delivery to the address registered in your order. After 3 (three) proven delivery attempts, you will need to pick up your order at a post office near your address. Storage fees are charged if the order is not collected within 7 calendar days. The amount of the fee depends on the weight/volume of the product.

• CUSTOMS TAX

All products are shipped from abroad and are subject to customs tax upon receipt. If any fees are incurred, we will cover them.